Email Melissa Knybel
Melissa is the Director of Operations at Randstad Healthcare and responsible for the overall management of the Administration, Quality Assurance, and Housing departments. One of her biggest successes was achieving Joint Commission certification for Health Care Staffing Services in April 2005 for the then Travel and Case Management divisions, and later company-wide certification in May 2006. In addition to working closely with all of the Operations managers, Melissa also coordinates technology development and improvement projects, evaluates and monitors all workers compensation claims and medical malpractice issues, works with the Legal department to evaluate client contracts, and provides oversight to Human Resources on all legal personnel issues.
Melissa has over 10 years of experience in the medical staffing industry and over 10 years of clinical nursing experience. Prior to joining Randstad Healthcare, Melissa was employed as a Registered Nurse working in a variety of settings including a level one trauma center, a community hospital setting, and as an instructor for an Associates Degree RN Program. Her experience includes Intensive and Cardiac Care Units, Emergency Department, Recovery Room, Radiology, as well as a Clinical Instructor. Her clinical nursing experience has proven to be a major asset to her position as Director of Operations for Randstad Healthcare.
Melissa received a Diploma in Nursing from Baystate Medical Center School of Nursing and went on to receive her Bachelor’s of Science in Nursing from the University of Massachusetts. Melissa is a member of the Joint Commission Advisory Board for Health Care Staffing Services, sits on the Clinical Executive Committee of NATHO, the National Association of Traveling Healthcare Organizations, and is an active member of the Health Care Policy Council of the American Staffing Association.