leadership

Randstad Healthcare's leadership team is comprised of professionals with a broad range of expertise and years of experience in the healthcare staffing industry.

Steve McMahan, Executive Vice President

Steve McMahan is Executive Vice President of Randstad Professionals.  He is responsible for overseeing the operations, strategic planning and future direction within Randstad Healthcare, as well as other Randstad companies including Randstad Finance & Accounting, Mergis, Randstad Human Resources, and Accountants International. Previously, Steve worked for Source Services Corporation and Kforce, where he served as Group President and Chief Sales Officer and was responsible for that company's healthcare vertical.  Steve is an honors graduate of Boston College and is based at Randstad Professionals US headquarters in Woburn, MA. 

Cynthia Kinnas, President, Nursing and Allied Health

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Cynthia Kinnas founded Randstad’s travel nurse staffing company (formerly known as Clinical One) in 1993 and today oversees Randstad Healthcare’s nursing, advanced practice, case management, and allied health staffing solutions.  Having begun her career as a healthcare recruiter, Cynthia is acutely aware of the challenges both healthcare facilities and healthcare professionals face during staffing shortages. Her focus is ensuring that exceptional support is being provided to deliver a high quality experience to our clients and candidates so that they can focus on delivering optimal patient care in their communities.

Cynthia is highly regarded in the healthcare staffing industry and her comments and insight are regularly sought out by national healthcare publications and industry associations. Cynthia has been quoted in industry publications including, Staffing Industry Analysts, Healthcare Traveler Magazine, Modern Healthcare, Cath Lab Digest, and Group Practice Journal. She has also presented at industry events including the 2006 through 2011 SIA Healthcare Staffing Summits.  She is a Founding Board member and President of NATHO (National Association of Travel Health Organizations) and is the 2013 Chairman of the American Staffing Associations Healthcare Policy Council. She was recently recognized by Staffing Industry Analysts in “The Staffing 100” report.

Cynthia received a BA in International Relations from U.S. International University-Europe in the United Kingdom and has over 20 years of experience in the healthcare staffing industry.

Karen Turner, President, Physician Staffing

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Karen Turner was appointed President of Randstad Healthcare's Physician Division in 2012, bringing with her over 15 years of staffing industry experience.  Prior to joining Randstad Healthcare, Karen served as the Vice President of Product Development and Strategy at Randstad Sourceright, a global talent leader in the acquisition and management of full-time, contingent and contract staff. During her tenure at Randstad Sourceright, she pioneered and implemented new products and initiatives for its Contingent Workforce Solutions business that ultimately built a world-class team resulting in a 95 percent employee and client retention rate.  Karen was also a founding employee and leadership team member at ZeroChaos, where she was also a Vice President. Karen is most noted for her expertise and proven experience in growth strategies and execution, start-up and new market development, and sales management.

Cathy Clauss, Senior Vice President

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Cathy Clauss serves as Senior Vice President of Randstad Healthcare's Physician Staffing division where she is responsible for managing the day-to-day work direction and prioritization of the physician staffing sales and recruitment teams.  Cathy is known for her expertise in developing MSP workforce solutions and has successfully built and managed programs for a number of Fortune organizations. Her ability to effectively lead both sales and service delivery teams simultaneously has been instrumental in her success, and will be carried over in her work with Physicians and healthcare facilities. Cathy is the former Vice President, Managed Services and Strategic Account, for sister company Randstad Sourceright, and most recently she held the position of Vice President of Managed Services for YOH Solutions.  Cathy is also a veteran, having served in the U.S. Marine Corps, and received a number of honorable distinctions and medals.

Chris Corum, Chief Information Officer

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Chris Corum joined Randstad Healthcare in 2003 and now oversees operations, systems and finance for the Physician Staffing Division.  Chris has nearly 20 years of operational and system based experience within the healthcare community and, in addition, has worked as a consultant for numerous Fortune 500 companies across several industries. Chris has crafted strategic processes that ensure efficiencies across multiple operational departments within our organization. His unique blend of industry knowledge, team building skills and IT innovations have continually contributed to Randstad Healthcare's ability to remain a market leader. Chris expertly aligns technology improvements with business objectives to deliver performance enhancements to our business systems. He has held a crucial role in developing a fully integrated system for Randstad Healthcare.

Chris is a proud United States Army veteran and an alumni of both Kent State University and University of Maryland (Europe).

Jay Sage, Vice President of Business Development

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Jay Sage joined Randstad Healthcare in 2010 as Vice President of Business Development, bringing with him over 12 years of staffing industry experience with a heavy focus in MSP sales, strategic solution design, implementation and delivery.  In addition to healthcare, Jay has experience in industrial, clerical, legal, F&A, and contact center verticals.  He also has 5 years of clinical occupational therapy experience as a COTA, and spent 4 years on active duty in the U.S. Army.  Jay’s broad-based experience, tireless customer service approach, strategic operations expertise, and effective communication style have repeatedly resulted in his clients leveraging him as a trusted advisor and business partner.  Jay has an A.S in Occupational Therapy and a B.S. in Business Management.

Jackie McGuckin, Senior Account Manager

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Jackie McGuckin brings over 23 years of healthcare experience to Randstad Healthcare where she serves as Senior Account Manager for the Physician Staffing Division.  Since joining the company in 2008, Jackie has developed lasting relationships with physicians and clients, in large part due to her ability to combine cost containment with quality improvement and customer service. She has continually provided pivotal leadership and growth strategies that has contributed to expanding Randstad Healthcare's national client base.

Prior to joining Randstad Healthcare, Jackie dedicated 13 years to patient care as an x-ray tech and an additional 10 years as Director of Operations for one of the largest radiologist groups in greater Cleveland, Ohio. She is able to use her medical experience and knowledge to successfully manage the staffing needs of some of Randstad Healthcare's largest clients. She is a Registered Technologist and holds an RTT coding certification. Jackie attended Bowling Green State University.  

Melissa Knybel, RN, BSN, Director of Operations

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Melissa is the Director of Operations at Randstad Healthcare and responsible for the overall management of the Administration, Quality Assurance, and Housing departments. One of her biggest successes was achieving Joint Commission certification for Health Care Staffing Services in April 2005 for the then Travel and Case Management divisions, and later company-wide certification in May 2006. In addition to working closely with all of the Operations managers, Melissa also coordinates technology development and improvement projects, evaluates and monitors all workers compensation claims and medical malpractice issues, works with the Legal department to evaluate client contracts, and provides oversight to Human Resources on all legal personnel issues.

Melissa has over 10 years of experience in the medical staffing industry and over 10 years of clinical nursing experience. Prior to joining Randstad Healthcare, Melissa was employed as a Registered Nurse working in a variety of settings including a level one trauma center, a community hospital setting, and as an instructor for an Associates Degree RN Program. Her experience includes Intensive and Cardiac Care Units, Emergency Department, Recovery Room, Radiology, as well as a Clinical Instructor. Her clinical nursing experience has proven to be a major asset to her position as Director of Operations for Randstad Healthcare.

Melissa received a Diploma in Nursing from Baystate Medical Center School of Nursing and went on to receive her Bachelor’s of Science in Nursing from the University of Massachusetts.  Melissa is a member of the Joint Commission Advisory Board for Health Care Staffing Services, sits on the Clinical Executive Committee of NATHO, the National Association of Traveling Healthcare Organizations, and is an active member of the Health Care Policy Council of the American Staffing Association.